Effective Date: May 11, 2025
Welcome to Bella Caché Wellness. By accessing our website, purchasing our products, scheduling a consultation, or subscribing to our services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our website or services.
Bella Caché Wellness is a nurse-led wellness brand based in Prince George's County, Maryland, operating under the persona "Nurse Jacque." We offer wellness products, educational resources, and nurse-guided membership services designed to support community health and well-being. Our services are provided for general wellness and educational purposes only and do not constitute medical advice, diagnosis, or clinical treatment.
By using our website and purchasing products or services, you represent that you are at least 18 years of age, are legally capable of entering into binding contracts, and are not prohibited from using our services under applicable law. If you are under 18, you may only use our services with the involvement of a parent or guardian.
All products sold through Bella Caché Wellness are intended for general wellness and educational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Our products are not substitutes for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any new wellness routine or supplement program.
Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product or service at any time. Product images are for illustrative purposes and may vary slightly from the actual product.
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock limitations. You will be notified promptly in the event of cancellation and a full refund will be issued.
Payment is processed securely through Stripe. By completing a purchase, you represent that the payment information provided is accurate, complete, and that you are authorized to use the payment method. We do not store your full credit card details on our servers.
All prices are listed in U.S. dollars (USD) and are inclusive of applicable product charges. Taxes and shipping fees are calculated at checkout.
We ship to addresses within the United States. Shipping times provided at checkout are estimates and are not guaranteed. Orders are typically processed within 1–3 business days. Delivery times vary by location and carrier.
Bella Caché Wellness is not responsible for delays caused by shipping carriers, weather events, customs, or other circumstances beyond our reasonable control. Risk of loss and title for products purchased pass to you upon delivery to the carrier.
Complimentary shipping is available on qualifying orders of $100 or more within the contiguous United States, as noted on our website. This offer is subject to change.
Due to the nature of wellness and consumable products, all sales are final unless a product arrives damaged, defective, or incorrect. We are committed to your satisfaction and will work to resolve any product issues promptly.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at Info@mybellacache.com with:
We will review your claim and, if approved, provide a replacement or store credit at our discretion. Refunds to the original payment method may be issued in exceptional circumstances and are processed within 5–10 business days.
Bella Caché Wellness offers recurring membership plans that provide ongoing nurse-guided support, access to exclusive resources, and tiered wellness services. By subscribing, you authorize us to charge your payment method on a recurring basis at the applicable plan rate.
Membership benefits and pricing are subject to change. You will receive advance notice of any material changes to your plan terms.
Free discovery calls are offered as an introduction to our services and do not constitute medical consultations or clinical advice. Paid consultations ($49) are educational wellness sessions conducted by our nurse practitioner and are also not a substitute for professional medical care.
Appointments must be canceled or rescheduled with at least 24 hours' notice. Failure to provide timely notice or missing an appointment may result in forfeiture of the consultation fee. We reserve the right to reschedule or cancel appointments due to unforeseen circumstances and will notify you promptly in such cases.
By providing your phone number or email address, you may receive transactional communications related to your orders, appointments, or account. Marketing communications (SMS and email) will only be sent with your explicit consent. You may opt out at any time by replying STOP to any text message or clicking "Unsubscribe" in any marketing email.
When using our website, you agree not to:
We reserve the right to suspend or terminate access to our website or services for any user who violates these terms.
All content on this website — including text, images, logos, graphics, product formulations, videos, and educational materials — is the property of Bella Caché Wellness and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, display, or use any of our content without express written permission from Bella Caché Wellness.
Limited personal, non-commercial use of content for informational purposes is permitted, provided attribution is given and no commercial gain is derived.
Our website, products, and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
Results from using our wellness products and services may vary from person to person. Testimonials and reviews reflect individual experiences and do not guarantee the same results for all users.
To the fullest extent permitted by applicable law, Bella Caché Wellness, its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services — even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these terms shall not exceed the amount you paid to us in the 90 days preceding the claim.
You agree to indemnify, defend, and hold harmless Bella Caché Wellness and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of our website or services, your violation of these terms, or your infringement of any third-party rights.
These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles. Any disputes arising from or related to these Terms or your use of our services shall first be attempted to be resolved informally by contacting us at Info@mybellacache.com. If informal resolution fails, disputes shall be submitted to binding arbitration in Prince George's County, Maryland, in accordance with applicable arbitration rules.
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of our website or services after such changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us:
Bella Caché Wellness & Co
7375 Executive Place #400, Lanham, Maryland 20706
📞 240-233-4228
✉️ Info@mybellacache.com